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Have questions or comments? We’re here to help

Welcome to the Colgate-Palmolive Contact Us Page. Before you submit a questions or comment, please consider the following:

If you have a medical emergency, contact your local doctor, or your local Accident & Emergency room.

Reporting an adverse event or a side effect from one of our products? Please call us free from most service providers on 00800 321 321 32 (9:00 to 17:00 Monday to Friday).

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Why do we need this?

We collect your age range for analysis and statistical purposes. We are also required to capture this information when you experience an unexpected reaction to one of our products.

Why do we need this?

We collect your gender for analysis and statistical purposes. We are also required to capture this information when you experience an unexpected reaction to one of our products.

Why do we need this?

Where is the EAN number? It is located below the bar codes which are scanned at stores. Please note: Many Colgate toothpaste tubes do not display a EAN Code; it is located on the side of the outer carton, so a complete product name is very helpful to ensure we can provide you with easy and fast service. Why do we need the EAN Number? We need this information to ensure we can help you with the specific product you are writing about. It is not required information however; it will expedite our response to you when provided.
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Contact Information

Call: 00-800-321-321-32
Free from most service providers
Opening hours
09.00 – 17.00 Monday to Friday

Colgate-Palmolive (UK) Limited
Attention: Consumer Affairs
Guildford Business Park
Midleton Road
Guildford
Surrey GU2 8JZ

Can’t find what you’re looking for?

Call us 1-800- 468-6502 (US only) Hours are 9:00AM to 5:30pm (ET). Best option when you need an answer or to report a problem to us immediately

Not in US? View worldwide list