Privacy Policy

PRIVACY STATEMENT

Colgate-Palmolive Company is committed to respecting the privacy of its online visitors. This privacy statement describes what personally identifiable information we collect when you visit our website, how we use that information, and your choices with respect to our use of personal information about you.

The Personal Information We Collect

By 'personal information' we mean names, addresses, email addresses, payment information, and any other personal information you voluntarily provide, for example by entering a competition, completing an online questionnaire, or giving credit card details when purchasing products from us. We collect personal information only if it is offered voluntarily by you.

HOW WE USE PERSONAL INFORMATION

We use the personal information collected online to provide you with the service or information you may have requested, reply to your comments or questions or (for example) to inform you if you have won a competition you have entered.

DISCLOSURE OF PERSONAL INFORMATION

We may share your personal information with our contractors or service providers, such as companies who help us with mailings or order fulfilment. This will be done on terms which ensure that your personal information is safeguarded and held securely.

We may also transfer your personal information to countries outside the European Economic Area (EEA) if for example one of our servers or service providers is located outside the EEA; these countries may not have similar data protection laws to those in the EEA. We may also share your information with our parent company in the USA, and with other Colgate-Palmolive companies worldwide. In all these cases your personal information will be treated with the same standards of protection and security as are described in this Privacy Statement.

Except as described in this Privacy Statement, or as required by law, we will not share your personal information with a third party unless we have your consent or you were notified of this when we collected your personal information.

YOUR CHOICES ABOUT RECEIVING FURTHER INFORMATION FROM COLGATE

If you prefer not to be re-contacted by Colgate-Palmolive, we will always respect your choice. Wherever practicable, we will offer you an opportunity to choose whether or not to receive further information from Colgate-Palmolive when we first collect your personal information. You may also ask us at any time not to re-contact you or send you any further information by sending an email to Privacy_ColgateUK@colpal.com.

SALE OF OUR BRANDS OR BUSINESS

In connection with the sale of one or more of our brands or a part of our business to a different company, Colgate-Palmolive reserves the right to transfer your personal information to a new owner that agrees to offer equivalent safeguards for the use and disclosure of your personal data.

YOUR RIGHT TO ACCESS AND UPDATE PERSONAL INFORMATION

If you wish to update or correct your personal information, or to receive details of how to access your personal information, you may do so by sending an email to Privacy_ColgateUK@colpal.com.

Please also use this email address if you have any questions about our use of your personal information.

COOKIE USE POLICY

We use cookies, and similar technology, on our websites. This notice provides you with information about how we use cookies and how you can control them.

By using this website (and each website operated by us and our affiliates) you accept the use of cookies (and similar technology) in accordance with this notice. In particular, you accept the use of analytics, advertising and functionality cookies for the purposes described below.

If you do not accept the use of these cookies, please see the section below entitled ‘How to control or delete cookies’ for further instructions.

What is a cookie?

Cookies are small files of letters and numbers that are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. 
We use two broad categories of cookies:

  • First party cookies, served directly by us to your computer.
  • Third party cookies, served by a third party on our behalf. We use third party cookies to help us analyse our websites and their use, and to enable tailored advertising (as described below).

How do we use cookies?

The table below summarises how we and third parties use cookies on our websites. Those uses include using cookies to:

  • understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g. Firefox, Safari or Internet Explorer) and operating systems (e.g. Windows or Macintosh) used by our visitors;
  • monitor our sites’ performance, including how visitors navigate our websites, and to improve our websites;
  • customise and enhance your online experience; and
  • enable tailored Colgate-Palmolive (UK) Limited and third-party advertising both on and off our websites.

What types of cookies do we use?

The types of cookies used on our websites can be classified into one of four categories, namely 'essential website cookies', 'functionality cookies', 'analytics cookies' and 'advertising cookies'. The following table gives you further information about each category, and the purposes of the cookies we set:

Type of Cookie

What it does

Source and how to block

Essential website cookies

These cookies are essential to enable you to move around our websites and use their features. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet. These cookies are often session-specific, expiring after your visit to the website (session) has ended. This category of cookies cannot be disabled.

Colgate-Palmolive (UK) Limited 
(first party cookies)

Functionality Cookies

These cookies allow our websites to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. This category of cookies cannot be disabled.

Colgate Colgate-Palmolive (UK) Limited 
(first party cookies)

Functionality and advertising Cookies

These cookies are used to deliver some content on our websites using YouTube. Data collected by Google may also be used by Google and its partners for other purposes, including to provide tailored advertising both on and off our websites.

YouTube (opt-out)

Analytics cookies

These cookies, including cache cookies, are set by Google Analytics, Omniture, and Fabric and are used to collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our websites and the pages that they visited on our websites. We use this information to compile reports and to help us improve our websites, for example, by letting us know if users find any errors and by ensuring that users find what they are looking for easily. Typically these cookies stay on your computer until you delete them.

Omniture (opt-out
Google Analytics (opt-out
ForSee Results (opt-out
Full Circle Studies (opt-out
Crazy Egg (opt-out
DoubleClick Floodlight 
Ensighten 
ForeSee 
Google AJAX Search API 
Google Tag Manager 
Omniture (Adobe Analytics)

 

Advertising cookies

These cookies are used to collect data about the websites and individual pages that users visit both on and off our websites (which might indicate, for example, your interests and other attributes). They are typically used to deliver adverts and other marketing communications more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They stay on your computer unless you delete them and they remember that you have visited a website. They can also show if you arrived at our website through an advertising link.

This information is shared with other organisations such as advertisers and our contractors, who might use it with information about how you use other websites, including to identify shared interests and behaviours across groups of users who visit our (and other) websites.

AddThis (opt-out)
Mediamind (opt-out
QuantCast (opt-out
New Relic (opt-out
Doubleclick (opt-out
Crimtan (opt-out)
Gravatar (opt-out
Appnexus (opt-out
Switch Concepts (opt-out
BazaarVoice (opt-out
Media Innovation Group (opt-out
Adform (opt-out
Advertising.com (opt-out
AudienceScience (opt-out
Datalogix (opt-out
MLN Advertising (opt-out
PubMatic (opt-out
RadiumOne (opt-out
ShareThis (opt-out
AppNexus 
Bazaarvoice 
DoubleClick 
Facebook Connect
Facebook Social Graph 
Ghostery Privacy Notice 
MediaMath 
ShareThis 
sovrn (formerly Lijit Networks) 
Turn Inc. 
Twitter Button 
Twitter Syndication

QuantCast (opt-out)

Other similar technology

As is the case with many websites, we use technology similar to cookies, including local shared objects (sometimes called ‘flash cookies’), browser history sniffing, browser fingerprinting and pixel tags (sometimes called ‘web beacons’). This gives us and our providers information about how our websites and their content are used by visitors, and allows us to identify whether your computer or device visited our sites or other websites in the past.

Our servers automatically collect your IP address when you visit our websites, and we may associate that with your domain name or that of your internet access provider. We may also capture certain “clickstream data” relating to your use of our websites. Clickstream data includes, for example, information about your computer or device, web browser and operating system and their settings, the referring page that linked you to our sites, the pages and content you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave our sites, and any search terms you have entered on our sites or a referral site.

How to control or delete cookies

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our websites and any communications you receive from us may be less relevant to you than they could have been. Please also understand that if you choose to manage your cookie preferences, our cookie management tool will place a cookie on your device to allow your choices to be honoured. If you delete or remove cookies from your device, you will also remove this preference cookie and you will have to renew your choices.

You can block cookies by using the opt-out links provided in the table above, or by changing your browser settings so that cookies from our websites cannot be placed on your computer or mobile device. In order to do this follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies before your disabled preference was set. However, we will stop using the disabled cookie to collect any further information.

CHILDREN'S PRIVACY

Colgate-Palmolive cares about the privacy of children. We recognize that children's use of the Internet and e-mail raise special concerns regarding privacy and security of information.

We remind and encourage all parents to check and monitor their children's online activities. Help us protect the privacy of your children by ensuring that they never send E-mail or submit personal information on this or any other site without your permission.

Parents may review and have deleted any personally identifiable information we have collected from their children, and refuse to permit further collection of that information. To start this process, of for further information about our childrens' or other privacy practices, please email us at Privacy_ColgateUK@colpal.com.